THE DESIGN AND IMPLEMENTATION OF A DISPATCH/LOGISTICS (DELIVERY) WEBSITE 

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THE DESIGN AND IMPLEMENTATION OF A DISPATCH/LOGISTICS (DELIVERY) WEBSITE

ABSTRACT

This Project research depicts a Logistics delivery company application. This application consists of features that can help Individuals across the capital to be able to deliver their goods and products from one point to the other in a very hassle-free manner. The application comes with features like the registration feature, the requested feature, etc. To enable users, access the application fully. Information and data gathering during the development of the system was done through interviews and review of the appropriate literature. This project also consists of the activity diagrams, the application architecture, uses cases, and entity-relationship diagrams. The technologies used in the execution of the objectives of this research are Visual studio as the IDE of choice and MySQL for the database. When compelling appraisal and system verification, the writer sees that the application can be used productively, effectively, and efficiently.

CHAPTER 1: INTRODUCTION

1.1         Overview

Dispatch or logistics in Nigeria has found its way in becoming a basic part of everyone’s day to day activities. It may be transporting goods and products from one point to another like school, home, market, office, or any random place of visit. Society has gradually evolved into a spot or site where there is now a substantial measure of technological evolution or better still development where everything which is manually and physically done is now virtual or computerized.

 

1.2         Background and Motivation

Dispatch or Delivery website is a website that will be used for GO logistics to rent out motorcycle riders to individuals or a professional body. This website contains information to make their services accessible to people in general through the website application and to keep track of their services. In essence, it is described as the need for easier access and a stress-free logistics service for individuals especially for saving cost, time, while also being productive.       Furthermore, extensive insight will be given on the website app, to be built towards improving, enhancing, and putting it in the system. Integrating the GO logistics service with an online platform will make it more competitive, accessible, and reliable for cost.

As this is a current system in place for renting the GO logistics motorcycle rider, in society now as the world has tilted to technological advancement the system will be more effective and computerized. GO logistics is a company that deals with monitoring motorcycles of their clients, providing services like anti-theft systems, bike management for delivery, dispatch services as well as maximum security will be implemented in the system, as security is a very essential part of any business, and again making it will be a good avenue for more profit from the revenue point of view. The main objective of the project is to develop a website app, that will help or assist manage motorcycle renting or ordering or request and will help in promoting the logistics services of the company through the accessibility, availability, and flexibility of the website application online.

In the current system, A client has to search for the company’s Instagram handle, then get the contact of the company, which then the client requests for a motorcycle rider. The client is then asked to send their details via WhatsApp or SMS, which entails the Pick-up address, drop-off address, and the phone number of the sender and recipient phone numbers of the individual who will be receiving the product or goods, this consumes time as they will need to come online and cross-check the details before checking if there is a rider available or not which causes late deliveries all the time, another troubling issue is having novice riders, that is a rider which isn’t familiar with that particular vicinity which would result in the rider having to call the client all the time to ask them for navigations or descriptions of the address.

A better solution is to have a system website application in a place where all the riders are already registered making it possible for a motorcycle/bike rider to be available with just a few ticks and clicks.

1.3         Statement of the Problem

The current system has some significant issues that have compounded to the inconvenience and dissatisfaction of customers, the issues encompass time consumption because the individual has to make a call to the company and wait for a while to get a response, that’s if the bikes are available or not, it is energy- consuming because one has to send in their details to their WhatsApp or SMS, and also the riders might be a novice when it comes to a particular destination or location, which means you have to keep describing the destination to help them navigate the address, which will cost the client airtime and also energy. This, in a nutshell, is detrimental to cost. The records in the office are hard to compile since it’s not computerized, there’s always an argument about the delivery fee sometimes, especially if it was difficult for the riders to locate a particular destination, they tend to add the delivery charges.

1.4         Aim and Objectives

The main purpose of this project is to achieve maximum convenience for ordering motorcycle riders, at GO logistics, which eliminates any uncertainty of whether the motorcycles are available or not, and also providing both individuals and businesses with efficient delivery systems to enable them to deliver more sales, save cost, save time, whilst being productive, thus providing a hassle-free and seamless delivery planning. Lastly, do make it a flexible and available service as long as they have access to the website.

1.5         Significance of the Project

The implementation of this project is not just for the good interest of GO logistics but also other dispatch or delivery companies. This research gives more understanding and comprehension to individuals by providing academic expectations and challenges, aspirations of a more secure environment, and free space for wide-ranging thinking skills. Having the proposed application in place will tackle issues such as having to go to Instagram, get their contact and call blindly without knowing if there is a rider available or not. It also solves the problem of clients having to navigate and describe their location to the riders on the phone. To handle this issue there would be a feature that tracks the rider at every point to avoid wrong delivery pick-ups or drop-offs and allows them to locate a location easily.

Furthermore, it will eradicate the waste of airtime and data on having to send the company details on WhatsApp or SMS. The system would have card and cash options depending on the customer’s choice, this will help in minimizing time wasted in situations where the rider doesn’t have change. Another obstacle, which will be eliminated, is the lack of organization among the riders where they are arguing with the manager on who goes for this dispatch or not. In a situation where we have the website, app necessary bookings and requests would be done to avoid all of that. Lastly, the introduction of the ability to plan for trips by making advanced bookings or requests.

1.6         Project Risks Assessment

Table 1.1: Project risks management

RISK (S) POSSIBLE SOLUTION (S)
Inability to research due to loss of hardware/software resources Beware of and observe school IT security procedures

 

Secure Android mobile phone when not in use.

 

Loss of work due to equipment failure /loss

 

Weekly data backup to Hard drive
Software availability

(Unavailability of API)

Alternative API’s will be checked for.  Software requirements will be identified in good time for possible contentious software
Late delivery of hardware component Hardware requirements will be identified in good time to be able to order them in good time

 

Unwillingness to pass sensitive info business model Non-disclosure agreement signing
Inadequate supervision Report to a higher authority i.e HOD
Health-related issue Report to the project management team

 

 

 

 

 

1.7         Scope/Project Organization

The work done in this project is organized into different chapters, there is a total of five chapters in this dissertation. Chapter 1 includes the background information on the speech recognition field, the statement of the problem at hand, the problem objectives also with the aims of the project, lastly, we have the project risk assessment and the scope of the project. Chapter 2 provides the historical overview of the field of choice and also related works are done in the field chosen. Chapter 3 consists of the methods/approaches and the overall framework taken in building the application, the requirements of the application both functional and non-functional, hardware and software requirements are also included in this chapter, the activity diagrams, use case diagrams, ERDs, and the user interfaces design. Chapter 4 covers the system implementation, testing on various levels and their various results, the main features of the application will be mentioned and discussed, problems encountered during implementation, and how they were solved, error reports and solutions will be provided also. Chapter 5 covers the overview of the whole dissertation, the objective assessment, suggested improvements, limitations, and challenges encountered during implementation, recommendations, and summary. Other areas covered at the end are references, and appendices. The Gantt chart and work plan depicting the project schedule can be found in the appendices section.

THE DESIGN AND IMPLEMENTATION OF A DISPATCH/LOGISTICS (DELIVERY) WEBSITE

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