THE IMPACT OF OFFICE MANAGEMENT SKILLS REQUIRED OF OFFICE TECHNOLOGY AND MANAGEMENT GRADUATES IN CROSS RIVER STATE CIVIL SERVICE

THE IMPACT OF OFFICE MANAGEMENT SKILLS REQUIRED OF OFFICE TECHNOLOGY AND MANAGEMENT GRADUATES IN CROSS RIVER STATE CIVIL SERVICE

ABSTRACT

This research project aims to examine the impact of office management skills required of Office Technology and Management (OTM) graduates in the Cross River State Civil Service. Office management skills play a crucial role in ensuring efficient and effective administrative operations in government organizations. This study seeks to investigate the specific office management skills that OTM graduates are expected to possess and explore their impact on job performance and career advancement within the Cross River State Civil Service.

A mixed-methods research design will be employed, utilizing surveys and interviews to collect data from OTM graduates working in the Cross River State Civil Service. The research objectives include identifying the key office management skills required of OTM graduates, examining the level of acquisition of these skills, assessing their impact on job performance and career advancement, and exploring the challenges and support mechanisms in developing and applying these skills.

The findings of this research project will contribute to the existing body of knowledge by providing insights into the impact of office management skills required of OTM graduates in the Cross River State Civil Service. The research will identify the specific skills considered essential by employers, such as organizational skills, time management, communication, record keeping, information management, and problem-solving. It will assess the level of acquisition of these skills, providing an understanding of graduates’ self-perceived competence. Furthermore, the study will explore the impact of these skills on job performance and career advancement, including factors such as increased productivity, enhanced efficiency, job satisfaction, and promotional opportunities. Additionally, the research will investigate the challenges faced by graduates in developing and applying these skills, as well as the support mechanisms available to enhance their office management capabilities.

The implications of this research extend to OTM graduates, educational institutions, civil service authorities, and policymakers in Cross River State. The findings will provide graduates with insights into the office management skills they should prioritize and further develop to succeed in the Cross River State Civil Service. Educational institutions can utilize the research findings to evaluate and enhance the curriculum, ensuring it aligns with the skill requirements of the civil service. Civil service authorities can use the research findings to inform recruitment and training initiatives and provide support for graduates in developing and applying office management skills. Policymakers can leverage the research findings to develop policies and programs that promote the acquisition of relevant office management skills and enhance the overall efficiency and effectiveness of the civil service.

THE IMPACT OF OFFICE MANAGEMENT SKILLS REQUIRED OF OFFICE TECHNOLOGY AND MANAGEMENT GRADUATES IN CROSS RIVER STATE CIVIL SERVICE, GET MORE  PHD DISSERTATION BUSINESS EDUCATION MATERIALS HERE.

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